Trust your valuable Apple device
to an Apple Premium Service Provider
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iSystem is an Apple Premium Service Provider (1) and an Apple Authorised Reseller with more than 15 years experience in servicing and selling Apple products. Located in Athens, Greece, iSystem supports and repairs Macs, iOS Devices, Apple accessories and specialises in technical and educational services. |
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Our team consists of experienced and Apple Certified Technicians who are regularly tested and re-certified by Apple. |
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iSystem offers free of charge repairs for devices covered under Apple’s Limited Warranty.(2) |
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With 96% customer satisfaction. (3) it’s very clear that our drive always aims towards the best support experience. | |
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We offer competitive pricing when it comes to out-of-warranty repairs and we accept most major credit cards if you want to pay in instalments. |
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Call us: 215 215 2100
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Free of charge Call our Service Department |
Repair time may vary. Please contact our Service Department for details, prior sending your device.
Why should I choose iSystem?
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We only use Apple original parts in our repairs. (5) |
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Apple Limited Warranty coverage and payments by instalments using credit cards. |
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Free pickup & return of your Apple device |
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Online repair status check |
Repair Costs
| iPhone repairs |
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iSystem will:
- clean, reset, repair, or replace any part, or even replace your whole unit.
- offer free of charge repairs for devices covered under Apple Limited Warranty
- offer free in-store or phone support by our Genius Café experts (6)
| Other Apple devices & accessories |
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iSystem will:
- offer whole unit replacements.
- not charge for repairs covered under Apple Limited Warranty
- offer free in-store or phone support by our Genius Café experts (6)
| Out of warranty (OOW) Mac repairs* | |
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| Minimum repair cost for Mac devices (OOW) | 20€ (for non repairable devices) (7) |
| Minimum repair cost for liquid damage | 60€ |
| Hard drive & operating system installation – Macbook | 29€ |
| Hard drive & operating system installation – iMac | 119-139€ |
| Internal cleaning – MacBookPro (circuit boards/heatsinks/airflow/fans) | 39€ |
| Internal cleaning – iMac (circuit boards/heatsinks/airflow/fans) | 139€ |
*Sample labour costs. VAT included.
(1)Premium Service Providers are not regular Apple Authorised Service Centres. The title is awarded from Apple to those Service Providers who stand out for the quality of their services in terms of customer satisfaction, service excellence, quality and timeliness of repairs as well as their professionalism. iSystem is the first Service Provider to have been awarded the title “Premium” in Greece.
(2) Apple devices come with a one-year Limited international Warranty. Software issues and accidental damage are not covered under Apple Limited Warranty.
(3) In 2016 iSystem achieved a 96% Customer Satisfaction score, as measured by Apple through customer surveys. This score is one of the highest in Europe.
(4) Packages above 5kg or large devices such as iMac, Mac Pro etc., are charged with shipping costs 19€ (one-way).
(5) Only Authorised Service Providers carry Apple original parts, ordered directly from Apple. All repairs are logged online. The label “original OEM part” often used by non-authorised service centers is misleading and NOT approved by Apple.
(6) Free of charge support for the first 2 appointments. Please advice our Service Department in advance.
(7) Diagnostic checks for out of warranty devices have a minimum cost of 20€ which is charged only if you decide not to proceed with the repair.